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How to elevate your food business with takeaways!

How to elevate your food business with takeaways!
Hospitality has taken a big hit, but there’s hope for recovery! As we move to alert level 3 in our journey through COVID-19, we’re relieved that hospitality can reopen again, albeit under limited operations. Our customers are allowed to operate strict contactless takeaway models under COVID-19 health and safety rules. 

 

So let’s pull up our socks and do things differently for a while! We’ve collated our top tips and packaging technicalities to consider in your transition to takeaways, and list of epic Kiwi companies that can help.

 

Things to consider initially:

 

  1. Delivery times have doubled – COVID-19 and health and safety circumstances have drastically slowed the delivery process, so it's important to plan ahead. 
  2. Takeaway is the new normal for the next few months – Take the view that these changes will be needed in Level 2 as well. Commit to delivery models for the medium term.
  3. Incorporate sustainability values – Use this time of change as an opportunity to incorporate sustainability values in your decision making. Now is the time for positive change, and people are more open to change in disruptive circumstances.
  4. Embrace technology – Let technology do some of the work. Things like phone technology and contactless payment will help you operate smoothly. Check out the companies listed below and the services they offer. 
  5. Support local – if you can, reengage with local suppliers. Help put the spark back into Kiwi's small business.

 

Kiwi companies to help you operate a successful takeaway business: 

 

CLICK AND COLLECT APPS:

Depending on your site, click and collect models might work for you. Regulr allows you to list yourself and your menu on the Regulr app where customers can place orders for your takeaways and come pick them up. So far, the app has had thousands of downloads over the past week in anticipation of level 3 deliveries. Regulr will help you increase sales without increasing staff costs, attract new customers to your location, and make ordering takeaways easy for your customers.

Regulr is currently being offered for FREE in partnership with PosBoss. More on PosBoss below.

 

ONLINE POS SYSTEMS:

Do you need new online payment systems? PosBoss is an awesome business making tills and bills easy with iPad till software for bars, cafes, and restaurants. With PosBoss, you can operate a POS system offline on the cloud without issues. Cost-wise there are 3x base packages.

Small @ $29 pm – For a small menu of 50 items with a single till

Medium @ $65 pm - Up to 5 tills and unlimited menu items 

Large @ $155 pm - When you need anywhere between 6 - 35 tills

  

DELIVERY APPS:

If you prefer to operate delivery models as opposed to click and collect, here are a few kiwi companies about to sort the delivery side of the business for you.

Delivery Easy allows customers to view your menu online, purchase the takeaways that they want, the order is sent to you, and Delivery Easy will deliver it to your customer.  

Eat Local is another company allowing customers to find your menu, order online, and deliver to their door. These guys are keen to support 

  

IF YOU CAN’T GET ONLINE:

Don’t worry, there are options for you too! SOSBusiness is a non-profit helping local business during COVID-19. Their website allows customers to purchase vouchers to their favourite restaurant/cafe/takeaway bar to be redeemed later. So far they have raised $750,000 through voucher sales and donations in a matter of weeks! Jump online and list your business if you can!

 

MARKETING:

It’s equally as important to let customers know that you’re online and operating takeaways! Use Ecoware’s online marketing portal to download social media tiles to help you advertise.

Get listed on sites like delivereat.co.nz. They have a wide reach in their mission to advertise companies operating online deliveries through COVID-19. Delivereat website is updated every day, and customers can filter businesses by product and region. 

  

INDUSTRY EXPERT ADVICE: 

The Restaurant Association of New Zealand is an industry body demonstrating excellent leadership during this time. If you are a member, they are a great source of guidance on all matters to do with hospitality including visas, payroll, specific COVID-19 advice, and resources for your business. They have been hosting weekly Friday webinars for members with guests from IRD, Ministry of Social Development, and more.

Manaaki is an emergency business advisory forum. It is an incredible support network of various business experts. All Kiwi small business owners can ask questions about running their business and an expert will help with solutions. We love seeing Kiwis help Kiwis.

  

Top technical packaging tips to consider:

 

  1. Versatility - choose versatile packaging to suit a variety of meals, that way you don’t need to deal with multiple different products. For example, bamboo food boxes are great for hot and cold food as they are freezer-friendly and microwave oven-proof.
  2. Purpose - Know how your food will be consumed. For example, if your servings are generally larger than most and likely to be stored in the fridge for later, opt for packaging solutions to suit. Talk to us anytime for expert advice!
  3. Sustainability - Avoid traditional plastic takeaway packaging and opt for plant-based packaging. In today’s world, you can operate a food business cost-effectively and limit your environmental impact too. We offer certified home and commercially compostable products. Let’s keep traditional polystyrene out of the picture!
  4.  Presentation - We know that presentation is important in foodservice. Flat bamboo boxes or wide kraft food boxes could allow for a better presentation of your food. You might also like to consider partitioned food boxes as compartments might allow for better presentation.
  5.  Storage - A handy tip for COVID-19 times; store your containers upside down to limit contact of the inside of the container.

  

As always, if you need to speak with one of our packaging experts, please reach out. We are in this together!